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Frequently Asked Questions

All of your flooring questions answered.

Does it cost you to measure and quote me for new flooring?

No, our site measure and quote service is FREE of charge

What flooring types does Midway Flooring supply and install?

We supply and install residential and commercial carpet, vinyl, carpet tiles, vinyl planks, hybrid, laminate, engineered timber and garage carpet.

Are you able to give me advice on what type of floor covering best suits my home or business?

Yes, come into our showroom and see our expert team for an obligation free consultation.

Do you remove and dispose of my old carpet?

Yes, this is included as part of our service.

Do you uplift ceramic tiles?

Yes, this is included as part of our service.

Do you remove and replace furniture?

Yes, this is included in our service if you require it.

Can you level my floor?

Yes, we can provide you with a price to prepare your floor for new floor coverings.

Do your quotes include floor preparation?

Yes, we do include an estimate for floor preparation. We do our best to estimate the amount required but it is not always possible to price accurately until existing floor coverings are uplifted. If, once we uplift your existing floor coverings, we find there is more floor prep required than what has been allowed for in the quote, we will contact you before commencing.

 

How long will it take to install my flooring?

This can vary depending on the flooring type, areas being covered, floor preparation requirements etc. Once we have measured and quantified your home or business, we will be able to give you a guide as to how long the job will take.

Do you make rugs?

Yes, we can create custom rugs to suit your requirements. If you require a wool rug or solution dyed nylon rug, we can provide you with a quote to have one made from our luxurious carpet range.

Do you warrant your flooring installation’s?

Yes, as well as your product warranty, we guarantee all of our installations for 2 years.

Can I get prices on different products and ranges to compare?

You sure can, once we have your flooring measurements, it’s easy to provide you a price on different products.

What carpet fiber type is best for me?

This depends on a lot of factors; we recommend coming into our showroom for an obligation free consult where we can ask you a few questions in order to best align you with a product to suit your lifestyle.

Check out our ‘Resources’ page where we can provide you with answers to some of your questions around different carpet types.

Can you deliver flooring samples to me?

Yes, our quantifier always has a selection with him and can run you through popular options when we measure your floor. If you have any specific samples you would like, please let us know. We can also courier samples directly to you if needed.

What locations do you cover for flooring installation?

We provide and install flooring to the entire Auckland region and go as far north as Mangawhai.

When claiming insurance to replace my flooring, can I use Midway Flooring when my insurance provider has a preferred supplier?

Great news, YES you can! Just let your insurance provider know that you want to use Midway Flooring to replace your damaged flooring & contact us for a free measure & quote. Easy!